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Contact the DuelCasino support desk

Our support crew is online around the clock. Whether a crypto payout is taking longer than the usual five minutes, a verification document needs checking or a rakeback deal has not appeared, write to us and a real person picks it up.

Ways to reach us

  • Email: [email protected]
  • Live chat: 24/7 from any page of the site
  • Typical reply: under an hour, always the same day

Site details

  • Licence: Anjouan ALSI-455791025-FI6
  • Games: 5,000+ slots, live tables and in-house Originals
  • Languages: English, Finnish, Polish, Italian, Dutch, Czech, Latvian and Spanish

For verification or payment questions, please write from the email address registered on your account so we can match it straight away. Attachments are welcome at [email protected].

Play responsibly. You must be 18 or older to hold an account.

Send us a message

Fill in the form below and we will answer by email. Every message lands in the support inbox.