Privacy policy – DuelCasino

This policy explains what we collect when you browse this site, open an account or write to support, and what we do with it.

What we collect

Account data you give us (name, date of birth, email, address), verification documents, payment and wallet details needed to process deposits and payouts, plus technical data such as IP address, device, browser and the pages you visit.

Why we use it

To run your account and process play, to verify identity and age, to prevent fraud and money laundering, to answer support requests and — where you have agreed — to send offers.

Cookies and analytics

Essential cookies keep you logged in and remember your language. Analytics cookies tell us which pages are read, in aggregate. You can clear or block cookies in your browser; essential ones are needed for the site to work.

Who we share with

Only with payment and crypto processors, verification and anti-fraud providers, game studios that run the games and, where the law requires it, regulators. We do not sell personal data.

How long we keep it

Account and transaction records are kept for the period required by anti-money-laundering rules, then deleted or anonymised. Support correspondence is kept while it is useful for your case.

Your rights

You can ask for a copy of your data, have it corrected, request deletion where no legal duty requires us to keep it, or withdraw marketing consent. Write to [email protected] and we will answer within a month.